Last updated: 01 January 2026

Desmal proudly offers worldwide shipping to bring our handcrafted pieces to you wherever you are.

Order Processing Time

All orders are processed within 2–5 business days. During peak seasons or special collections, processing time may be slightly longer.

Shipping Timeframes

Estimated delivery times vary by location and will be provided at checkout. Please note that these are estimates and not guaranteed delivery dates.

Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by your local authorities. These charges are the responsibility of the customer and are not included in the product or shipping price.

Delivery Delays

Desmal is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other unforeseen circumstances.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. Desmal is not responsible for lost packages due to incorrect or incomplete address information.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.